2021知到答案 职场英语 智慧树网课章节测试答案

第一章 章节测试

1、选择题:What is the meaning of “human resource“？
选项：
A:劳动资源
B:人类资源
C:人力资源
D:人口资源
答案: 【人力资源】
2、选择题:Which of the following options is not essential on a resume?
选项：
A:Disadvantage
B:Skills
C:Contact information
D:Work experience
答案: 【Disadvantage】
3、选择题:Which of the following phrases can be better explained ” Submit”?
选项：
A:Hand over
B:Decide into
C:Go through
D:Look for
答案: 【Hand over】
4、选择题:Why are resumes so important?
选项：
A:Resumes are commercials.
B:Your resume is your personal AD.
C:A resume can get an employer interested in a job.
D:A resume is a tool to win an interview.
答案: 【Your resume is your personal AD.;
A resume is a tool to win an interview.】
5、选择题:Where does wang pei have part-time job experience in his resum
选项：
A:Once taught in wuchang primary school.
B:Once taught in wuhan educational background in hubei province
C:He used to teach at wuchang university.
D:He once taught in wuhan city vocational college.
答案: 【Once taught in wuchang primary school.;
Once taught in wuhan educational background in hubei province】
6、选择题:What computer skills can we learn from wang jun’s resume?
选项：
A:only powerpoint.
B:Windows and msoffice
C:prowerpoint and the internet
D:Windows,MSoffice and excel
答案: 【prowerpoint and the internet;
Windows,MSoffice and excel】
7、选择题:Mike Liu Is a candidate for marketing specialist
选项：
A:错
B:对
答案: 【对】
8、选择题:You need to end your interview by saying thank you
选项：
A:错
B:对
答案: 【对】
9、选择题:Li Ming works as a marketing specialist in a market
选项：
A:对
B:错
答案: 【对】
10、选择题:You don’t need to know anything about the company before the interview
选项：
A:对
B:错
答案: 【错】

第二章 章节测试

1、选择题:What information do you don’t need to know about the company before the interview?
选项：
A:company ‘s history
B:training programs
C:company prior to your interview
D:Employee benifits
答案: 【company ‘s history】[$]
2、选择题:What does Jack want to do after graduation?
选项：
A:Teacher
B:Police
C:Salesman
D:Engineer
答案: 【Salesman】
3、选择题:How long does Jack have work experience?
选项：
A:Three months
B:One month
C:Two months
D:Four months
答案: 【Two months】
4、选择题:Which company will Jack go to apply for the job?
选项：
A:Alibaba
B:Baidu Company
C:DQ Company
D:ABCImport and export corporation
答案: 【ABCImport and export corporation】
5、选择题:Which of the following options is not a way to find a job on the internet?
选项：
A:Browser
B:key words
C:search engine
D:career sites
答案: 【Browser】
6、选择题:Which of the following phrases has a similar meaning to ” Submit”?
选项：
A:Hand over
B:Decide to
C:Go through
D:Look for
答案: 【Hand over】
7、选择题:What is wrong with writing a resume?
选项：
A:Feel free to fill in your contact information.
B:List your salary requirements.
C:Make sure your resume has a professional presentation.
D:Read the job description and the job advertisement carefully.
答案: 【Feel free to fill in your contact information.;
List your salary requirements.】
8、选择题:What do resume employers focus on?
选项：
A:Can the employer contact the applicant?
B:Know all personal information about the applicant.
C:Applicant’s degree.
D:Want to know what the applicant has to offer?
答案: 【Can the employer contact the applicant?;
Applicant’s degree.;
Want to know what the applicant has to offer?】
9、选择题:What interests does xu zhiqiang have from his resume?
选项：
A:Photography and football.
B:Football and swimming.
C:Playing tennis, bowling and swimming.
D:Photography, stamp exhibits
答案: 【Playing tennis, bowling and swimming.;
Photography, stamp exhibits】
10、选择题:What is a resume?
选项：
A:Name and telephone number of the individual.
B:A brief introduction to your educational background.
C:An introduction to personal living habits.
D:Introduction of work experience and ability.
答案: 【A brief introduction to your educational background.;
Introduction of work experience and ability.】

第三章 章节测试

1、选择题:May I introduce ___________ to you?
选项：
A:you
B:They
C:myself
D:I
答案: 【myself】
2、选择题:What do you do ?
选项：
A:I am a manager
B:I’m doing homework
C:I did nothing
D:I’d like to go
答案: 【I am a manager】
3、选择题:“It’s company’s treat” means_______
选项：
A:这公司待遇差
B:它是公司的对待
C:这就是公司的待遇
D:公司请客
答案: 【公司请客】
4、选择题:Finance department is responsible for______
选项：
A:making the product
B:payments, bills and expenses
C:selling the product/service
D:hiring new staffs
答案: 【payments, bills and expenses】
5、选择题:”Three engineers in A&D didn’t get their wages on time”. Which department should take the responsibility?
选项：
A:Customer Service
B:IT (Information Technology)
C:Finance
D:Human Resources
答案: 【Human Resources】
6、选择题:What does Entrepreneurial Structure mean in Chinese?
选项：
A:矩阵式结构
B:创业型结构
C:部门制结构
D:职能制结构
答案: 【创业型结构】
7、选择题:Which department is responsible for taking care of customer needs?
选项：
A:Marketing
B:Administrative Department
C:Customer Service
D:Sales
答案: 【Customer Service】
8、选择题:What is the relationship between the Chief Executive Officer and the Board of Directors ?
选项：
A:They give orders to each other.
B:They belong to different companies
C:They work closely with each other
D:The Chief Executive officer gives orders to the Board of Directors.
答案: 【They work closely with each other】
9、选择题:“The marketing department looks after market research, product creation and advertising campaigns.” The Chinese meaning of this sentence is_________
选项：
A:市场部看顾市场调查、产品创新以及打广告战等活动
B:市场部寻找市场调研、产品创造以及广告战役
C:市场部主管市场调研、产品创新及广告活动
D:市场部照料市场研究、产品创新以及打广告战争
答案: 【市场部主管市场调研、产品创新及广告活动】
10、选择题:If you want to leave a good impression on your colleagues in company, which of the following actions is suitable?
选项：
A:Take too long for lunch.
B:Be the first one to leave
C:Pay attention to introductions
D:Make personal phone calls during work
答案: 【Pay attention to introductions】

第四章 章节测试

1、选择题:A successful reception starts well if you can make conversation smoothly with visitors.
选项：
A:错
B:对
答案: 【对】
2、选择题:Which of the following is not the key element of a message
选项：
A:name of the caller
B:time
C:telephone number
D:place of your writing
答案: 【place of your writing】
3、选择题:As a receptionist,looking afrer visitors in your company is part of your job.
选项：
A:对
B:错
答案: 【对】
4、选择题:Which of the following is not the mian steps of receiving visitors at airport?
选项：
A:making a schedule for the visitor
B:gettinging to the airport on time
C:writing a welcome card
D:reserving a hotel for the visitors
答案: 【writing a welcome card】
5、选择题:offer to take a message when the caller is not available.
选项：
A:对
B:错
答案: 【对】
6、选择题:You can introduce the city to the visitor when first meeting visitor.
选项：
A:对
B:错
答案: 【对】
7、选择题:Keep the conversation short and to the point when making a phone call.
选项：
A:对
B:错
答案: 【对】
8、选择题:While taking message, we should write down all details.
选项：
A:错
B:对
答案: 【错】
9、选择题:If you are to receive a visitor at the airport , you shold read his schedul beforehand
选项：
A:对
B:错
答案: 【对】
10、选择题:If you are working the reception desk, how to ask the name of the visitor?
选项：
A:What is you name ?
B:Can I have your name,please?
C:Your name is ?
D:Is your name XXX?
答案: 【Can I have your name,please?】

第五章 章节测试

1、选择题:Jane Bake wants to book 2 double rooms for 3nights.
选项：
A:错
B:对
答案: 【对】
2、选择题:Jane Bake wants to make a reservation a suite for three nights in the hotel.
选项：
A:错
B:对
答案: 【错】
3、选择题:John Smith’s number is 18986208218.
选项：
A:对
B:错
答案: 【对】
4、选择题:How many nights is the man staying in the hotel?How many rooms has he booked?
选项：
A:Three rooms for two nights
B:Four rooms for three nights
C:Three rooms for four nights
D:Two rooms for three nights
答案: 【Two rooms for three nights】
5、选择题:How much does Jane Bake pay for three nights?
选项：
A:864
B:648
C:576
D:288
答案: 【864】
6、选择题:What time does Mr.Jackson ask the waiter to wake him up?
选项：
A:Six noon today
B:Six o’clock tomorrow morning
C:Six o’clock this evening
D:six o’clock tomorrow afternoon
答案: 【six o’clock tomorrow afternoon】
7、选择题:How is Mr.Gray going to go to shanghai?
选项：
A:By train
B:By subway
C:By plane
D:By car
答案: 【By plane】
8、选择题:How many nights does Betty Clinton want to reserve?
选项：
A:Four nights
B:one night
C:Three nights
D:Two nights
答案: 【Four nights】
9、选择题:What needs to be packed for business trip?
选项：
A:Address books
B:Name cards
C:Business documents
D:Laptop
答案: 【Address books;
Name cards;
Business documents;
Laptop】
10、选择题:What will people have to do when they travel by air?
选项：
A:Watch an in-fight movie
B:Check in at the hotel
C:Buy a ticket
D:Go through security
答案: 【Watch an in-fight movie;
Check in at the hotel;
Buy a ticket;
Go through security】

第六章 章节测试

1、选择题:An invitation letter is a kind of social letter,it is divided into formal invitation and informal invitation.
选项：
A:对
B:错
答案: 【对】
2、选择题:What attitude should we keep when we invite customers?
选项：
A:Self-centered
B:Polite
C:Casual
D:Cold
答案: 【Polite】
3、选择题:The premise of finding a target client customer is that the the customer is interested in the company.
选项：
A:对
B:错
答案: 【对】
4、选择题:Which of the following dining phrases does not fit the context ?
选项：
A:Please look at the menu first
B:I hope we can meet again.
C:You go ahead.
D:Thank for your kind invitation.
答案: 【You go ahead.】
5、选择题:What kind of environment should l choose to eat with my clients?
选项：
A:Peaceful environment.
B:Beargarden
C:A place that makes you feel good.
D:The place that customers don’t like.
答案: 【Peaceful environment.;
A place that makes you feel good.】
6、选择题:If you want to invite a client for dinner,you should first underatand the customer’s taste ,taste and dinner habits.
选项：
A:对
B:错
答案: 【对】
7、选择题:Which of the following expressions is correct when a customer comes to the company?
选项：
A:Welcome to our company.
B:If the boss is not available,politely make an appointment for anither time.
C:I ‘ll contant our boss,please wait a moment.
D:I ‘ll show you to the reception room first.
答案: 【Welcome to our company.;
If the boss is not available,politely make an appointment for anither time.;
I ‘ll contant our boss,please wait a moment.;
I ‘ll show you to the reception room first.】
8、选择题:If two people don’t want to pay the bill together mean “Let’s take AA system”
选项：
A:错
B:对
答案: 【对】
9、选择题:When receiving customers at the airport ,if the customer has airsickness or other physics discomfort should be timely .
选项：
A:错
B:对
答案: 【对】
10、选择题:Always adhere to the concept of customer first.
选项：
A:错
B:对
答案: 【对】

第七章 章节测试

1、选择题:I’d like to show you an ad that really _______________me.
选项：
A:impress
B:impressed
C:impressing
D:to impress
答案: 【impressed】
2、选择题:I am interested in your latest products.
选项：
A:错
B:对
答案: 【对】
3、选择题:This one we produced is characterized by its high quality, compact-sized, energy-saving and it’s also easy-to-operate.
选项：
A:对
B:错
答案: 【对】
4、选择题:It looks very nice.Well,can you tell me about this model?
选项：
A:对
B:错
答案: 【对】
5、选择题:The phone will be available in ______ of European and Asian countries for a price of 449euros.
选项：
A:a dozen
B:dozen
C:a
D:dozens
答案: 【dozens】
6、选择题:As our products have all the features you need and are 20% cheap than those made in Japan, I strongly recommend it to you.
选项：
A:对
B:错
答案: 【错】
7、选择题:Finally I should outline our recomendations as to how you can make this product a _________ in your territory.
选项：
A:successing
B:successful
C:success
D:succeed
答案: 【success】
8、选择题:It was ____________ this winter.
选项：
A:launched
B:launchs
C:launch
D:launching
答案: 【launched】
9、选择题:To sum up, everything indicated that the market was ready for a high-tech product.
选项：
A:对
B:错
答案: 【对】
10、选择题:Compared with our other products, it is small in size are lighter in weight.
选项：
A:对
B:错
答案: 【错】

第八章 章节测试

1、选择题:The basic steps to make an effective presentation
选项：
A:Prepare,Speech, organization, delivery, end, exchange, conclusion and summary
B:Prepare, introduce, organization, delivery, end, exchange, conclusion and summary
答案: 【Prepare, introduce, organization, delivery, end, exchange, conclusion and summary】
2、选择题:What’d the main reason for the decline in sales last quarter ?
选项：
A:World financial crisis and no plans have been made to increase domestic sales
B:World financial crisis
答案: 【World financial crisis and no plans have been made to increase domestic sales】
3、选择题:Traditional negotiation is easier to negotiate successfully.
选项：
A:错
B:对
答案: 【错】
4、选择题:What are the two basic motivation of learning ?
选项：
A:study attitude
B:study interest
C:study need
D:study belt
答案: 【study need;
study belt】
5、选择题:In teaching ,we can use from to show our understanding of material?
选项：
A:Analysis
B:Transformation
C:Memory
D:Interpretation
答案: 【Analysis;
Transformation;
Interpretation】
6、选择题:The interaction between learning and teaching is a systematic process, which contains elements ?
选项：
A:Teachers
B:Teaching content
C:Students
D:Teaching media
答案: 【Teachers;
Teaching content;
Students;
Teaching media】
7、选择题:The concept of anxiety symptoms in middle school are?
选项：
A:Appreciation
B:Selection
C:Recognition
D:Get some action
答案: 【Appreciation;
Selection;
Get some action】
8、选择题:Sales is risky，so i must not do it
选项：
A:错
B:对
答案: 【错】
9、选择题:As a Sales representative ，you must first konw the eight steps of makeing a gift
选项：
A:错
B:对
答案: 【对】
10、选择题:The most important of the eight steps is that they require verylittle skill
选项：
A:错
B:对
答案: 【错】

第九章 章节测试

1、选择题:A successful meeting starts well before everyone is gathered in a conference room.
选项：
A:错
B:对
答案: 【对】
2、选择题:Which of the following is not the purpose of a meeting
选项：
A:Bargaining
B:Sharing information
C:Decision making
D:Problem solving
答案: 【Bargaining】
3、选择题:Agenda is a list of the subjects to be dealt with or talked about at a meeting.
选项：
A:错
B:对
答案: 【对】
4、选择题:Which of the following is not the mian steps of chairing a meeting?
选项：
A:During the meeting
B:Opening the meeting
C:Drafting agenda
D:Summarizing and closing a meeting
答案: 【Drafting agenda】
5、选择题:Minutes refers to the written record of what took place or was discussed during a meeting.
选项：
A:错
B:对
答案: 【对】
6、选择题:What are the Meeting Minutes used for?
选项：
A:Provide a transparent decision-making process
B:Prepare an outline
C:Convert meetings into action plans
D:inform people who were not at the meeting.
答案: 【Provide a transparent decision-making process;
Convert meetings into action plans;
inform people who were not at the meeting.】
7、选择题:Keep the minutes short and to the point.
选项：
A:对
B:错
答案: 【对】
8、选择题:While taking minutes, we should write down all details.
选项：
A:错
B:对
答案: 【错】
9、选择题:If you are to take minute for a meeting, you shold read the agenda prepared beforehand
选项：
A:错
B:对
答案: 【对】
10、选择题:If you are the chairperson of the meeting, how should you ask suggestions for the issue discussed?
“I’d like to get some ideas from you all.”
选项：
A:对
B:错
答案: 【对】

第十章 章节测试

1、选择题:Why did Machael refuse Johnson to attend the negotiation?
选项：
A:Because of his girlfriend’s birthday
B:because of his mother’s birthday
答案: 【Because of his girlfriend’s birthday】
2、选择题:How to develop interpersonal relationship?
选项：
A:not complain
B:Making Apology
C:Communicating effectively
D:Giving Praise
答案: 【Making Apology;
Communicating effectively;
Giving Praise】
3、选择题:There are only four interpersonal skills.
选项：
A:对
B:错
答案: 【错】
4、选择题:“You never know what you can do till you try!”it means ” Don’t Complain.”
选项：
A:对
B:错
答案: 【对】
5、选择题:Michael’s idea of the status of family and work is family coms first and job second.
选项：
A:错
B:对
答案: 【对】
6、选择题:How to develop interpersonal skills?
选项：
A:offering and asking for help
B:Don’t complain
C:communicate dearly
D:pay attention to others
答案: 【Don’t complain;
communicate dearly;
pay attention to others】
7、选择题:The economy is getting better ,but good jobs still aren’t exactly growing on trees
选项：
A:错
B:对
答案: 【对】
8、选择题:What’s your carre problem?
选项：
A:low pay
B:tight schedule
C:keep your nose to the grindstone
D:working overtime
答案: 【tight schedule;
keep your nose to the grindstone;
working overtime】
9、选择题:Why does women feel tired of her job?
选项：
A:because she wants to go back to school to study
B:because her boss asks her to do more than she can
答案: 【because her boss asks her to do more than she can】
10、选择题:you can quit at the walls when you are not satisfied with your work
选项：
A:错
B:对
答案: 【错】[/$]