2021知到答案 跨文化人力资源管理 智慧树网课章节测试答案

第一章 章节测试

1、选择题:In         , strategic and operational decisions are decentralized to the separate business units and management within the individual countries.
选项:
A:multi-domestic strategy
B:global strategy
C:international strategy
答案: 【multi-domestic strategy
2、选择题:        believes that local nationals are in the best position to work in the branch companies. Local culture and customs are highly respected.
选项:
A:
The Geocentric mode
B:
The polycentric policy
C:
The ethnocentric policy
答案: 【
The polycentric policy

3、选择题:         are the employees who are not from home country/host country but are employed at subsidiary or corporate headquarters.
选项:
A:Host country employees
B:Home country employees
C:Third country employees
答案: 【Third country employees
4、选择题:We adopt        to analyze the external environment of an organization.
选项:
A:Five Forces Model
B:SWOT analysis
C:PESTEL model analysis
答案: 【PESTEL model analysis
5、选择题:What are the objectives of HRM?
选项:
A:Help the organization to carry out the corporate strategy.
B:Provide high-quality employees for the organization and improve their productivities.
C:Build greater employee commitment to the organization.
D:Create a better working environment and a flatter and more flexible organization capable of responding more quickly to change.
E:Increase staff turnover and absenteeism.
答案: 【Help the organization to carry out the corporate strategy.
;
Provide high-quality employees for the organization and improve their productivities.;
Build greater employee commitment to the organization.
;
Create a better working environment and a flatter and more flexible organization capable of responding more quickly to change.

6、选择题:What are the differences between international and domestic human resource management?
选项:
A:The organization locations are different
B:The employees are different.
C:The management environment has changed
D:The responsibilities of HR department in a multinational firm are more complex.
E:The business strategies are different.
答案: 【The organization locations are different
;
The employees are different.
;
The management environment has changed;
The responsibilities of HR department in a multinational firm are more complex.
;
The business strategies are different.

7、选择题:Human resource management viewed employees as a cost and regarded payment and coercion as the major motivational methods.
选项:
A:对
B:错
答案: 【
8、选择题:Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.
选项:
A:错
B:对
答案: 【
9、选择题:An American MNC which has a subsidiary at India employs a French person as the CEO to the subsidiary, the Frenchman employed is a home country employee.
选项:
A:对
B:错
答案: 【
10、选择题:The strategic human resource management is the strategic approach to the effective management of people in an organization, so that it helps the business to gain the competitive advantages.
选项:
A:错
B:对
答案: 【

第二章 章节测试

1、选择题:In cross-cultural training process, social adaptation can be affected by a number of factors including culture distance, communication and individual variables, such as       .
选项:
A:interactions with the host culture
B:interactions with home culture
C:eagerness to go back
答案: 【interactions with the host culture】[$]
2、选择题:For companies in high power distance cultures, top managers often prefer to use subjective decisions to assess       .
选项:
A:time
B:jobs
C:people
答案: 【people

3、选择题:Culture is made up of basic assumptions and       , policies, procedures and behavioral conventions that are shared by a group of people.
选项:
A:beliefs and values
B:living conditions
C:habits and hobbies
答案: 【beliefs and values
4、选择题:In the high uncertainty avoidance cultures, jobs are defined in specific details avoid ambiguities. Dynamic work assignments are not preferred but        are often favored.
选项:
A:unsure requirements
B:short-term job requirements
C:long-lasting job requirements
答案: 【long-lasting job requirements

5、选择题:People in high certainty avoidance country, such as Japan, often have        systems linked to seniority and internal equity.
选项:
A:
flexible systems
B:
centralized systems
C:
fixed systems
D:
decentralized systems
答案: 【
centralized systems
;
fixed systems

6、选择题:In collectivistic or high power distance cultures countries, promotion decisions is basicallymade more on       than task-related outcomes.
选项:
A:teamwork facilitation
B:in-group favoritisms
C:loyalty and positive attitude towards superiors
D:competencies
E:harmonious interpersonal relations
答案: 【teamwork facilitation
;
in-group favoritisms;
loyalty and positive attitude towards superiors;
harmonious interpersonal relations

7、选择题:According to Edward T. Hall, culture is like an iceberg, 10 percent of which is to observe, understand and repeat.
选项:
A:对
B:错
答案: 【
8、选择题:In high uncertainty avoidance culture, like Japan, external recruitment is preferred to internal recruitment.
选项:
A:对
B:错
答案: 【
9、选择题:In cross-cultural training process, language can have a important impact on social adaptation.
选项:
A:错
B:对
答案: 【
10、选择题:Hofstede proposes culture is like an onion, having a set of four layers and each layer is independent from each other.
选项:
A:错
B:对
答案: 【

第三章 章节测试

1、选择题:The results of the Hawthorne test shows that the most important factor affecting production efficiency is          at work.
选项:
A:human relations
B:treatment
C:working conditions
答案: 【human relations
2、选择题:Which of the following statements about Maslow’s hierarchy of needs is true?
选项:
A:The five kinds of needs are like a ladder and raised from low to high step by step, and this order is completely fixed.
B:A person may not have several needs in the same period.
C:In general, if the needs of a certain level are relatively satisfied, it will be developed to a higher level.
答案: 【In general, if the needs of a certain level are relatively satisfied, it will be developed to a higher level.

3、选择题:        believes that workers do not have ambition and do not like work. Whenever possible, they will shirk responsibility.
选项:
A:Theory Z
B:Theory Y
C:Theory X
答案: 【Theory X
4、选择题:Employees in        take on managerial roles and help better the company rather than oversee apprentices like in the mentor stage.
选项:
A:
Apprentice Stage
B:
Sponsor Stage
C:
Establishment Stage
答案: 【
Sponsor Stage

5、选择题:        are content-based human resource motivational theories.
选项:
A:Hertzberg’s two-factor theory
B:Adams’s theory of fairness
C:Maslow’s hierarchy of needs
D:Vroom’s theory of expectations
E:Scientific management theory
答案: 【Hertzberg’s two-factor theory;
Maslow’s hierarchy of needs
;
Scientific management theory

6、选择题:Maslow’s hierarchy of needs include          .
选项:
A:Self-actualization needs
B:Security needs
C:Communication needs
D:Physiological needs
E:Esteem needs
答案: 【Self-actualization needs;
Security needs
;
Communication needs
;
Physiological needs
;
Esteem needs

7、选择题:Motivation is an employee’s desire to perform their role. It often linked to the outcome and any reward.
选项:
A:错
B:对
答案: 【
8、选择题:One of the principles in the Taylor’s scientific management theory is that managers should scientifically select and train workers.
选项:
A:错
B:对
答案: 【
9、选择题:When employees are dissatisfied with work, they often complain about motivational factors such as company policies, relationships, working conditions and so on.
选项:
A:对
B:错
答案: 【
10、选择题:The goal-setting theory concentrates on effort-performance relationship, performance-reward relationship, rewards-personal goals relationship.
选项:
A:错
B:对
答案: 【

第四章 章节测试

1、选择题:which of the following is not the step of the selection of expatriates?
选项:
A:the decision should be granted by the committee
B:evaluate the candidate’s personal traits
C:face to face interview
D:assessment centers
答案: 【face to face interview

2、选择题:        could be traditional called “temporaries” hired from an agency, leased or rented managers or specialists, or a whole task or project completed by an external firm?
选项:
A:Parent-country nationals
B:Outsourced employees
C:Host-country nationals
D:Domestic internationalists
答案: 【Outsourced employees
3、选择题:Which of the following is the traditional types of international employees?
选项:
A:employees on long-term or short-term business trips on foreign postings
B:international commuters
C:domestic internationalists
D:third-country nationals
答案: 【third-country nationals

4、选择题:To become successful expatriates, one needs to have the ability to ______.
选项:
A:prudent decision-making skills
B:deal with different things depending on others
C:handle the homesick well
D:avoid cultural shock
答案: 【prudent decision-making skills
5、选择题:What are the functions of expatriates?
选项:
A:an agent of socialization
B:network builders
C:an agent of indirect control
D:transferring competence and knowledge
答案: 【an agent of socialization
;
network builders
;
transferring competence and knowledge

6、选择题:What can affect expatriates to adapt to the new environment?
选项:
A:
interpersonal skills
B:
managerial skills
C:
belief in the mission
D:
support of and understanding from the family
答案: 【
interpersonal skills
;
managerial skills
;
belief in the mission
;
support of and understanding from the family

7、选择题:International commuters means those employees who typically live in their home countries but regularly commute to specific foreign countries to perform some aspect of their work.
选项:
A:对
B:错
答案: 【
8、选择题:Expatriates with behavioral flexibility can be easier to be accustomed to the job in general.
选项:
A:对
B:错
答案: 【
9、选择题:Third-country nationals, which refers to the citizens of a country other than the parent country or the country of the subsidiary to work in one of its foreign subsidiaries.
选项:
A:对
B:错
答案: 【
10、选择题:Interviews with the International assignee and his or her spouse/partner. It would be better to select most of the employees from the home office.
选项:
A:对
B:错
答案: 【

第五章 章节测试

1、选择题:        is a process of receiving and welcoming employees when they first join a company and giving them the basic information they need to settle down quickly and happily and start work.
选项:
A:Training
B:Selection
C:Induction
答案: 【Induction

2、选择题:        means that the staff work in the company and one day per week they attend a local college or training center for the theoretical learning.
选项:
A:
Day release
B:
Revision course
C:
Sponsored full time course
答案: 【
Day release

3、选择题:Which of the following is not the objective of career development?
选项:
A:To better inform the organization and the individual about the potential career paths within the organization
B:
To give a welcome for those new employees and reduce their anxiety
C:
To meet the immediate and future resource needs of the organization on a timely basis
答案: 【
To give a welcome for those new employees and reduce their anxiety

4、选择题:        help expatriates form adaptive behaviors by emphasizing the cross-cultural skills expatriates require in order to successfully interact with individuals from other cultures.
选项:
A:
Behavioral goals
B:
Cognitive goals
C:
Affective goals
答案: 【
Behavioral goals

5、选择题:What are the steps of designing a successful training program?
选项:
A:Perform job analysis
B:Perform needs assessment
C:Establish training objectives
D:Evaluate training outcomes
E:Conduct training program
答案: 【Perform job analysis
;
Perform needs assessment
;
Establish training objectives
;
Evaluate training outcomes;
Conduct training program

6、选择题:The training of the expatriates should cover         .
选项:
A:Cultural intelligence
B:
Global leadership competencies
C:
Cultural identity
D:
Self-concept
E:Cross-cultural competencies
答案: 【Cultural intelligence
;

Global leadership competencies
;
Cultural identity
;
Self-concept
;
Cross-cultural competencies

7、选择题:Among training techniques, advantages of lecture way include getting the audience to participate actively in learning; giving people an opportunity of learning from the experience of others.
选项:
A:对
B:错
答案: 【
8、选择题:Job rotation belongs to Off-the-Job Management Training. In this method, management trainees move from department to department to broaden their understanding of all parts of the business.
选项:
A:对
B:错
答案: 【
9、选择题:The design, structure, content and focus of cross-cultural training programs depend on factors such as the individual’s cultural background, culture-specific features of the host country environment, and the individual’s degree of contact with the host environment.
选项:
A:错
B:对
答案: 【
10、选择题:Didactic training refers to learning on the job, involving assignments to the host culture directly or to a ‘micro-culture’.
选项:
A:对
B:错
答案: 【

第六章 章节测试

1、选择题:Appraisal is often used to establish areas for improvement and training needs, and it is the systematic review and assessment of an employee’s performance and ______.
选项:
A:potential
B:professional skills
C:ability
D:knowledge
答案: 【potential

2、选择题:Which of the following is not the benefits of appraisal?
选项:
A:provide some feedback to employees
B:help employees to modify or change their performance
C:provide the managers with valid data
D:demonstrate the value of the employees
答案: 【demonstrate the value of the employees

3、选择题:Some employees consider appraisal a form-filling exercise to satisfy the personnel department. In this case, the appraisal process is treated ______.
选项:
A:as confrontation
B:as bureaucracy
C:as judgment
D:as annual event
答案: 【as bureaucracy

4、选择题:what is the importance of appraisal?
选项:
A:Identifying areas that require improvement.
B:Identifying the individual’s training and development needs in the light of actual performance.
C:Monitoring the organization’s initial selection procedures against subsequent performance.
D:Improving communication between different levels in the hierarchy.
答案: 【Identifying areas that require improvement.
;
Identifying the individual’s training and development needs in the light of actual performance.;
Monitoring the organization’s initial selection procedures against subsequent performance.
;
Improving communication between different levels in the hierarchy.

5、选择题:what are the techniques often used in an appraisal system?
选项:
A:Self-assessment
B:Overall assessment
C:Guided assessment
D:Behavioral incident methods
答案: 【Overall assessment
;
Guided assessment
;
Behavioral incident methods

6、选择题:The organizational structure about appraisal may consist of senior managers, human resource managers and employees and line supervisors.
选项:
A:错
B:对
答案: 【
7、选择题:In some companies, the appraisal usually is a friendly chat, and many managers embarrassed by the need to give feedback and set stretching targets. Therefore, it is a good way to reduce stress.
选项:
A:对
B:错
答案: 【
8、选择题:Objectives and results-orientated schemes regard performance against specific targets and standards of performance agreed in advance and take the working process into considerations.
选项:
A:对
B:错
答案: 【
9、选择题:Grading, as an effective way to appraise employees, adding a comparative frame of reference to the general guidelines.
选项:
A:错
B:对
答案: 【
10、选择题:Employee appraisal can be regarded as a tool, aiming to influence employee behavior and maximize
选项:
A:the performance of the managers
B:the turnover of the employees
C:utilization of the organization’s human resource
D:the best profits of the company
答案: 【utilization of the organization’s human resource

第七章 章节测试

1、选择题:        doesn’t belong to the external factor that influences compensation.
选项:
A:
Size of the organization
B:
Government
C:
Economic conditions
答案: 【
Size of the organization

2、选择题:         pays for the employees’ depth, and types of skills and knowledge, rather than for the job title they hold.
选项:
A:Knowledge-based pay
B:Competence-based payment
C:Skill-based pay
答案: 【Competence-based payment

3、选择题:The purpose of          is to encourage employees to exert peer pressure on group members to perform.
选项:
A:
group incentive plan
B:individual incentive plan
C:profit sharing plan
答案: 【
group incentive plan

4、选择题:         holds the opinion that all their assignees should receive the same compensation regardless of their country of origin.
选项:
A:
The “local plus approach”
B:
The “global approach”
C:
The “host country approach”
答案: 【
The “global approach”

5、选择题:Compensation should be        .
选项:
A:
adequate
B:
incentive-providing
C:
equitable
D:
balanced
E:
cost-effective
答案: 【
adequate
;
incentive-providing
;
equitable
;
balanced
;
cost-effective

6、选择题:The factors affecting decisions on the width of grades are       .
选项:
A:differences between male and female, and the discrimination
B:views on the scope of performance, contribution or career progression within grade
C:equal pay considerations
D:the greater the number the larger the width
E:
decisions on the value of increments in a pay spine
答案: 【differences between male and female, and the discrimination
;
views on the scope of performance, contribution or career progression within grade
;
equal pay considerations
;

decisions on the value of increments in a pay spine

7、选择题:Job structure refers to the average amount (including wages, salaries, and bonuses) the organization pays for a particular job.
选项:
A:对
B:错
答案: 【
8、选择题:The employee benefits can be grouped into five major categories: legally required, retirement related, payment for time not working, and other benefits.
选项:
A:对
B:错
答案: 【
9、选择题:When designing subsidiaries’ HRM practices, two distinct logics need to be considered in MNCs: the local responsiveness and the global integration.
选项:
A:错
B:对
答案: 【
10、选择题:Expectancy theory predicts that reciprocity may follow if people perceive their needs are met.
选项:
A:错
B:对
答案: 【

第八章 章节测试

1、选择题:The UN urged businesses all over the world to obey some standards besides human rights, labor standards, and          .
选项:
A:personal issues
B:living standard
C:climate change
D:work environment
答案: 【climate change
2、选择题:what can affect the industrial relations in multinational firms?
选项:
A:nationality of ownership of the subsidiary
B:the standard of labor union
C:the law of the United Nations
D:the position of the company
答案: 【nationality of ownership of the subsidiary

3、选择题:Which of the following is not the proper reason to dismiss the employees?
选项:
A:unsatisfactory performance
B:lack of qualifications for the job
C:one mistake in work
D:misconduct
答案: 【one mistake in work
4、选择题:Generally speaking, which is the fourth stage an alternative dispute settlement system runs through?
选项:
A:arbitration
B:open-door policy
C:peer review
D:mediation
答案: 【arbitration

5、选择题:What are the reason for employees to observe work ethnics?
选项:
A:most employers try to maintain positive relationship between themselves and their employees
B:human resource decisions are usually concerned with ethical results
C:the basic guarantee for company to run regularly
D:the companies need the employees to do the right thing
答案: 【most employers try to maintain positive relationship between themselves and their employees
;
human resource decisions are usually concerned with ethical results;
the basic guarantee for company to run regularly

6、选择题:What are methods the employer able to adopt when disputes occur across countries?
选项:
A:emphasize fairness
B:manage interpersonal conflict
C:cultivate trust
D:warn the employees
答案: 【emphasize fairness
;
manage interpersonal conflict
;
cultivate trust

7、选择题:When the requirements of the job are change, it is unfair for the company to fire the employees.
选项:
A:对
B:错
答案: 【
8、选择题:In order to reach low turnover and satisfactory organization, the employers should retain the employees in any cases.
选项:
A:错
B:对
答案: 【
9、选择题:When dealing with disputes, letting parties face facts and then come up with solutions is usually better than ignoring problems.
选项:
A:对
B:错
答案: 【
10、选择题:Due to the complex situations multi-national employees face, they should take employment law existed in both the parent country and host countries into account.
选项:
A:对
B:错
答案: 【】[/$]

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