2021知到答案 客舱服务英语 智慧树网课章节测试答案

第一章 章节测试

1、选择题:在面试空乘职位时,应聘者应当强调自己善于沟通、有说服力能够很好地进行团队协作
选项:
A:对
B:错
答案: 【
2、选择题:一个仪表端庄、举止得体的人,一般都会注意自我约束,并且做事有规律、责任心强。
选项:
A:对
B:错
答案: 【
3、选择题:航空公司面试的内容包括以下几点
选项:
A:综合分析能力
B:表达能力
C:应变能力
D:团队协作能力
E:仪表形象
答案: 【综合分析能力;
表达能力;
应变能力;
团队协作能力;
仪表形象

4、选择题:Preparing for the interview by presenting a professional appearance and practicing your response to interview questions is essential to doing well during the interview.
选项:
A:错
B:对
答案: 【
5、选择题:. Do not be the applicant who rushes into the interview five minutes late.
选项:
A:对
B:错
答案: 【
6、选择题:when you meet the interviewers,you can
选项:
A:repeat name
B:repeat number
C:Shake hands
答案: 【repeat name;
repeat number;
Shake hands

7、选择题:Avoid using negative terms like
选项:
A:”not”
B:”never”.
C:”no”
答案: 【“not”;
“never”.;
“no”

8、选择题:End the interview with friendly “goodbye”.
选项:
A:错
B:对
答案: 【
9、选择题:“前三分钟印象值”对应聘者获得职位没有作用 help you with the table cloth? 此句中,table cloth指_____.
选项:
A:错
B:对
答案: 【

第二章 章节测试

1、选择题:Direct flight is also called nonstop flight.
选项:
A:对
B:错
答案: 【】[$]
2、选择题:同等舱位更改也同样需要收取手续费。
选项:
A:错
B:对
答案: 【
3、选择题:哪些人退票不收取退票费?
选项:
A:所有人
B:革命伤残军人
C:因公致残的人民警察
D:持婴儿客票的旅客
答案: 【革命伤残军人;
因公致残的人民警察;
持婴儿客票的旅客

4、选择题:The valid documents can be used on self check-in kiosks are _________.
选项:
A:ID Card
B:Passport
C:Credit Card
D:Visa
答案: 【ID Card;
Passport

5、选择题:The dimension of the checked baggage should be _________.
选项:
A:20*30*40
B:40*60*100
C:10*20*30
D:30*40*50
答案: 【40*60*100
6、选择题:Pets must be healthy if you travel with them.
选项:
A:对
B:错
答案: 【
7、选择题:The pets have to travel in _________ .
选项:
A:Baggage
B:cabin
C:cargo compartments
答案: 【cargo compartments
8、选择题:The carry-on luggage should be no more than 5KG.
选项:
A:对
B:错
答案: 【
9、选择题:承运人会对乘客的破损行李不负任何责任。
选项:
A:错
B:对
答案: 【

第三章 章节测试

1、选择题:Passengers should return the ( ) and put down their ( ).
选项:
A:eye shadow
B:tray table
C:seatback
D:headset
答案: 【tray table;
seatback

2、选择题:登机牌
选项:
A:boarding pass
B:boarding card
C:boarding gate
D:footrest
答案: 【boarding pass;
boarding card

3、选择题:Our plane is flying at an ( )of 8000 metres.
选项:
A:high
B:length
C:altitude
D:speed
答案: 【altitude
4、选择题:The combination of numbers and letters like 15C on the boarding pass represents the passenger’s seat number.
选项:
A:错
B:对
答案: 【
5、选择题:Boarding pass usually includes passenger’s ( ).
选项:
A:seat number
B:boarding gate
C:name
D:flight code
答案: 【seat number;
boarding gate;
name;
flight code

第四章 章节测试

1、选择题:“机上卫生间有婴儿护理板。” 可以表达为“There is a baby care-board available in the lavatory.”
选项:
A:错
B:对
答案: 【
2、选择题:To serve unaccompanied passengers, you have to _____ .
选项:
A:confirm the destination
B:put the valid in-flight documents in place
C:check the baggage
D:get the number of carry-on
答案: 【confirm the destination;
put the valid in-flight documents in place;
check the baggage;
get the number of carry-on

3、选择题:how can flight attendants provide meals to visually impaired passengers ?
选项:
A:By way of touching.
B:By way of clock indication.
C:By way of speaking.
D:By way of direction.
答案: 【By way of clock indication.
4、选择题:Have a senior passager on board, you’d better_____.
选项:
A:take the tempreature of senior the passenger.
B:reminding the senior of the temperature.
C:bring coffee regualarly for him/her.
D:remingding the time of the terminal.
答案: 【reminding the senior of the temperature.
5、选择题:Can the flight attendants ask whether the sick passenger is accompanied or unaccompanied?
选项:
A:Both.
B:Yes.
C:No.
答案: 【Yes.
6、选择题:登机牌
选项:
A:footrest
B:boarding gate
C:boarding card
D:boarding pass
答案: 【boarding card;
boarding pass

7、选择题:Our plane is flying at an ( )of 8000 metres.
选项:
A:length
B:speed
C:high
D:altitude
答案: 【altitude
8、选择题:The combination of numbers and letters like 15C on the boarding pass represents the passenger’s seat number.
选项:
A:错
B:对
答案: 【
9、选择题:Boarding pass usually includes passenger’s ( ).
选项:
A:name
B:boarding gate
C:flight code
D:seat number
答案: 【name;
boarding gate;
flight code;
seat number

第五章 章节测试

1、选择题:If there is a complaint from passengers, flight attendants should first say sorry and then deal with it.
选项:
A:错
B:对
答案: 【
2、选择题:对于禁烟航班,在飞机延误期间,乘客可以在飞机上吸烟。
选项:
A:对
B:错
答案: 【
3、选择题:您的食宿将由我们航空公司负责。可以表达为: Your tickets will be arranged by our airline.
选项:
A:对
B:错
答案: 【
4、选择题:机场周边居民放风筝不会引起飞机延误。
选项:
A:对
B:错
答案: 【
5、选择题:“抱紧、防撞”口令的英文表达为”BRACE FOR IMPACT”。
选项:
A:对
B:错
答案: 【
6、选择题:Please remove all sharp objects, such as eyeglasses, dentures  /ˈdentʃərz/ pens。其中“sharp objects”指锋利物品。
选项:
A:对
B:错
答案: 【
7、选择题:I just smelled the smell of burning.这句话的意思是“我问道有烧焦的味道。”
选项:
A:错
B:对
答案: 【
8、选择题:别担心,已经完全控制住了。可以表达为: Just take it easy. It is out of control.
选项:
A:对
B:错
答案: 【
9、选择题:Baggage compartment overhead 指头顶的行李架。
选项:
A:对
B:错
答案: 【
10、选择题:将它放在您前面座位底下可以吗?可以表达为:How about placing it under the seat in front of you?
选项:
A:错
B:对
答案: 【】[/$]

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